Privacy Policy

I – GENERAL PROVISIONS

  1. Any individual, hereinafter referred to as the client, who intends to use the services provided by Homelya must accept these Terms and Conditions as well as all other applicable policies and principles.

  2. ACCEPTANCE OF THESE TERMS AND CONDITIONS IS ESSENTIAL for the use of the website and the services provided by Homelya.

  3. The user must read, ensure they understand, and accept all the provisions outlined in the Terms and Conditions and in the Privacy Policy before successfully registering as a client.

II – THE BUYER

  1. The services are only available to individuals who are legally capable of entering into binding contracts. Therefore, individuals under the age of 18 or those legally incapacitated under applicable laws (unless represented or assisted) may not register.

  2. Homelya does not provide services to legal entities, acting solely as a facilitator between individual consumers.

  3. The client agrees to provide accurate and truthful personal data and to keep it updated whenever changes occur.

  4. Homelya is not responsible for the accuracy of the information provided by the client, and the client assumes full responsibility for its content.

  5. Homelya reserves the right to verify the accuracy of the client’s registration information at any time. If incorrect or false information is detected, or if the client refuses to provide the requested documentation, Homelya may suspend the client’s account until the issue is resolved.

III – SERVICES PROVIDED

  1. Homelya is a platform designed to facilitate the purchase and sale of imported products by intermediating transactions between suppliers and consumers.

  2. Homelya limits its services to transactions between individuals and does not mediate sales between individuals and legal entities.

  3. The services provided by Homelya are compensated by a percentage-based fee calculated on the transaction value.

  4. Homelya is not a supplier of any of the products listed on its website. It acts as a facilitator, connecting clients to products offered by third-party suppliers, whether domestic or international.

  5. Homelya is not responsible for product complaints made by clients, acting only as an intermediary between the parties involved.

IV – BUYER ELIGIBILITY

  1. The services provided by Homelya are only available to individuals with legal capacity to contract.

  2. Homelya does not do business with users without legal capacity (individuals), without prejudice to the applicable legal evaluations under the relevant civil legislation.

V – AMENDMENTS TO TERMS AND CONDITIONS

  1. Homelya may modify these Terms and Conditions at any time to improve the quality of its services. The new version will take effect ten (10) days after being published on the website. If the client does not agree with the amended terms, they must notify Homelya by email within five (5) days of publication. In such cases, the contractual relationship will cease. Failure to raise objections within the stipulated timeframe will be considered acceptance of the updated Terms and Conditions.

  2. The changes will not affect ongoing transactions initiated before the new version was published, for which the previous terms will remain in effect.

VI – PRODUCT LISTINGS AND LIMITATION OF LIABILITY

  1. The buyer acknowledges that Homelya does not maintain stock of the products offered, which remain the responsibility of the supplier.

  2. The buyer expressly understands and agrees that, to the extent permitted by applicable law, Homelya shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, data, or other intangible losses resulting from the use or inability to use the service.

  3. To the maximum extent permitted by law, Homelya shall not be liable for loss of profits or any special, incidental, or consequential damages arising from or related to its website, services, or these Terms (regardless of the basis, including negligence).

  4. Homelya does not guarantee that the services will be uninterrupted, timely, secure, or error-free, nor does it guarantee that the results obtained from the services will be accurate or reliable.

  5. Homelya does not guarantee the quality of products, services, information, or other materials purchased or obtained by the buyer. Homelya does not offer refunds.

VII – TAX RESPONSIBILITIES

  1. The client is solely responsible for any taxes arising from the purchase of products. Where applicable, tax rates are calculated based on the billing address provided by the client. These tax amounts are additional to product and service fees and will be charged using the authorised payment method.